FAQ
Stellar River Meadow · 01Can I visit, and do I need an appointment?
Visits, fittings and styling sessions are arranged by appointment. Write to us first and we reply with the days we can offer and how to find us. Please do not come to the address without a confirmed time.
Stellar River Meadow · 02How do I pay?
Payment is agreed by email for each order. Our reply states the total and the payment methods we can accept for that order, and nothing is charged until you confirm.
Stellar River Meadow · 03Can you set a piece aside while I decide?
Ask us by email. Our reply says whether the piece can be set aside and for how long. A hold is only a note, not a sale, and costs nothing.
Stellar River Meadow · 04Can I return or exchange something?
If a piece is faulty or not as described, write to us soon after delivery and we will exchange it or refund it. For other returns, we state the conditions before you confirm; if none are stated, an unused piece can go back within 8 days of receipt at your cost. The details are in the terms and the commercial notice.
Stellar River Meadow · 05Are the photographs of the actual pieces?
Not always. The photographs here are illustrative styling images that show mood and material. Ask us for the exact colour, size and composition of a piece, and we will read the label to you.